ask us anything

frequently asked questions

Are your candles and wax melts handmade?

Yes! Every candle and wax melt is hand-poured in small batches using premium ingredients to ensure quality and an enchanting scent experience.

What kind of wax do you use?

Wax Melts

We use a soy wax blend for optimal scent throw and performance.

Candles

We use a coconut-soy wax blend for a clean, long-lasting burn with excellent scent throw.

How do I use your wax melts?

Simply place 1–2 wax melt pieces in a wax warmer and allow the fragrance to fill your space. No flame required!

Will your tarot pouches fit my cards?

Yes! Our velvet pouches are designed to fit standard-size tarot decks, crystals, or other sacred tools.

Where do you ship from?

All orders are shipped from New York, USA.

How long does shipping take?

Orders are usually processed within 3–5 business days. U.S. shipping can take 3–7 business days after dispatch.

Do you offer international shipping?

Yes and no - we would love to ship worldwide, but due to uncertainty related to tariffs, international shipping is limited to Canada.

Delivery times and costs vary by location and will be calculated at checkout.

My package is delayed or lost—what should I do?

If your tracking hasn’t updated in several days or your package seems lost, please check with your local post office as they will more information regarding your package than we will.

Once you have contacted your local post office, you can contact us on our Contact Us page and we’ll help resolve it.